Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information: name, email address, phone number and postal address during registration
• Condo information: information about your syndicate, buildings, units and equipment
• Usage data: information about your use of the platform, pages viewed and features used
• Payment information: processed securely by our payment provider Stripe
• Communications: messages exchanged through our support service

2. Use of Information

We use your information to:

• Provide and improve our condo management services
• Process your payments and manage your subscription
• Send you important communications about your account
• Inform you of updates and new features
• Ensure compliance with Bill 16 and other applicable regulations
• Respond to your support requests

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers: Stripe (payments), Supabase (data hosting), Brevo (emails)
• Members of your syndicate: according to the permissions configured in your account
• Legal authorities: if required by law or to protect our rights

4. Data Security

We take the security of your data seriously:

• Encryption of data in transit (HTTPS/TLS) and at rest
• Secure authentication with two-factor authentication options
• Hosting on secure servers in Canada
• Strict access controls and activity logging
• Regular backups and disaster recovery plan

5. Data Retention

We retain your information as long as your account is active or as required by law. For condominiums, certain documents must be retained according to the deadlines prescribed by Bill 16 and the Civil Code of Quebec. After closing your account, we delete your data within 90 days, unless otherwise required by law.

6. Your Rights

In accordance with Quebec's Law 25 and applicable laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw your consent to certain processing
• Receive your data in a portable format
• File a complaint with the Commission d'accès à l'information du Québec

7. Changes

We may modify this policy from time to time. We will notify you of any significant changes by email or through the platform. The last update date is indicated at the top of this page.

8. Contact Us

For any questions about this policy or to exercise your rights, contact us at: