Cookie Policy

Our cookie policy and how we use them

Last updated: 1 février 2025

This policy explains how CondoAide uses cookies and similar technologies on our platform.

1. What is a Cookie?

A cookie is a small text file stored on your device when you visit a website. Cookies allow the site to recognize your device and remember certain information about your visit.

2. Types of Cookies We Use

We use the following categories of cookies:

  • Essential Cookies Necessary for the platform to function. They enable navigation, authentication and session security. These cookies cannot be disabled.
  • Functional Cookies Allow us to remember your preferences (language, display settings) to improve your experience.
  • Analytics Cookies Help us understand how you use the platform in order to improve our services. We use privacy-respecting analytics tools.

3. Third-Party Cookies

Some of our service providers may place cookies on your device:

  • Stripe: for secure payment processing
  • Supabase: for authentication and session management

4. Retention Period

Cookies have different lifespans:

  • Session cookies: deleted when you close your browser
  • Persistent cookies: kept until they expire (usually 1 to 12 months) or until you delete them

5. Managing Cookies

You can control cookies in several ways:

  • Browser settings: most browsers allow you to block or delete cookies
  • Preferences on our site: you can adjust your preferences via our consent banner
  • Third-party tools: browser extensions allow advanced cookie management

Note: disabling certain cookies may affect the platform's functionality.

6. Similar Technologies

In addition to cookies, we may use:

  • Local storage: to save preferences and session data
  • Session storage: to maintain your login state

7. Changes

We may update this policy periodically. The last update date is indicated at the top of this page.

8. Contact Us

For any questions about our use of cookies, contact us at:

Email: privacy@condoaide.ca

CondoAide is a management and information tool. It does not provide professional advice within the meaning of the Engineers Act, the Professional Code, or any other applicable legislation. Consult a qualified professional for any decision regarding your condominium.